Cancellation Policy
The values of both accessibility and sustainability are relevant here, and sometimes these two values conflict. My policy is to offer reimbursement / credit where I can when folks cancel their pre-registered classes with advance notice, or due to medical reasons or emergency. Private sessions can be rescheduled for these same reasons.
It also needs to be named that for our in-person group classes here on Taystay'ich (Denman Island), we are a small community with typically small class sizes. The sliding scale fees are well below typical fees in other communities, but we are not exempt from the eternally increasing cost of living. Cancellations can make it difficult to afford the venue rental and other expenses.
Thus, in the spirit of the sliding scale, I prefer inviting clients to choose whether they need the reimbursement / credit, or if they have the means to contribute to the ongoing sustainability of these offerings by letting their payment continue to go toward those expenses. Thank you.